FAQ

Is there a minimum order for free delivery?
There’s a flat $50 minimum order for delivery. Orders below this amount are subject to a $10 “small order fee”.

Can I order split cases of beverages?
Most beverages may be purchased by the case or by the six-pack, with no up charge. Non-carbonated bottled water and beverages that are sold as "Assortments" are sold by the case only.

Can I special order an item that’s not on your list?
Many items are available as “special orders”. Just let us know what you’re looking for, and if the item is available it will take one to two weeks for delivery (subject to the $50 minimum order). Our list grows “by demand”, so special order items very often get added to our regular product list!

I’m ready to place my first order. How do I set up an account?
All you need to do to set up an account is place an order! You can call us, order online, or send us an email. We’ll respond promptly to confirm your account information and answer any questions you may have.

When can I expect to receive my order?
Orders placed by 4 PM are delivered the following business day in most cases. We respond manually to all email and internet orders confirming delivery date.

How do I pay for my order?
We offer several payment options:

  1. Credit card by phone (Visa, MasterCard, or American Express) We can keep your encrypted credit card information on file safely if you choose, to avoid having to call it in with every order.
  2. Net 10 day terms: We will leave an invoice at the time of delivery so that you may process payment by check in the mail.
  3. Check or cash on delivery: If you choose to pay COD we will let you know of your total before the delivery and you will receive a 2% discount.
  4. We are able to set up ACH payments and other payment systems your organization may work with.

Do you charge sales tax?
Yes, food and beverage consumed in the course of business are taxable by law; therefore we are required to collect city and state sales tax. If your organization is tax exempt, we will need a copy of your exemption certificate to keep on file.

Can I set up a “standing order”?
We can set up a standing order for you to be delivered weekly, bi-weekly, or monthly. If you wish, we’ll check with you before we process your order each time, in case you need to make any adjustments

Do you supply coffee brewers?
Coffee brewing equipment is supplied at no charge, subject to a minimum monthly order. Please call us for more information about Office Coffee Service.

Can you provide a vending machine for our office?
We offer several options for beverage and/or snack vending services. Please contact us to discuss your vending needs.

Do you ship orders outside of the Denver Metro area?
We do not ship canned and bottled beverages outside of our delivery area. Due to the fragile nature and large weight of these items, the shipping costs are excessive and disproportionate! Please contact us if you’re interested in having other products shipped to you.